Privacy Policy

At Medallion Necklace, we value your trust and take your privacy seriously. This Privacy Policy explains how https://medallionnecklace.com/ 

(collectively, “we,” “us,” or “our”) collects, uses, shares, and safeguards your information when you interact with our website and services.

By accessing or using our website, you agree to the terms of this Privacy Policy.

 

SECTION 1 :

Collection and Use of Personal Data-

We collect personal information necessary to provide you with high-quality products, services, and customer support. Your data is collected when you browse our website, make a purchase, subscribe to newsletters, or contact us for support.

SECTION 2 :

What Personal Data We Collect-

When you visit our Site, we automatically gather certain details about your device. This may include information such as your web browser type, IP address, time zone, and cookies stored on your device. As you navigate through the Site, we also collect information about the specific web pages or products you view, the websites or search terms that referred you to our Site, and details about how you interact with our content. We refer to this as “Device Information.”

We collect Device Information through technologies such as:

• Cookies – Small data files placed on your device, often containing an anonymous unique identifier. To learn more about cookies and how to manage or disable them, visit www.allaboutcookies.org
  
• Log Files – Records of actions taken on the Site, which may include your IP address, browser type, internet service provider, referring/exit pages, and timestamps.
• Web Beacons, Tags, and Pixels – Electronic files used to track how you browse and engage with the Site.

In addition, when you make or attempt to make a purchase through our Site, we collect certain details necessary to process your order. This may include your name, billing address, shipping address, payment information (such as credit card details [and any other accepted payment methods]), email address, and phone number. We refer to this as “Order Information.”

SECTION 3 :

How We Use Your Personal Information-

Order Information
We use the Order Information we collect primarily to fulfill orders placed through our Site. This includes processing payments, arranging shipping, and providing invoices and/or order confirmations. In addition, we may use Order Information to:

• Communicate with you regarding your order or related inquiries;
• Verify and screen orders for potential risks or fraudulent activity;
• Provide you, in line with your stated preferences, with updates, promotions, or marketing information about our products and services;
• [Include any other specific uses of Order Information relevant to your business].

Device Information
We use Device Information collected to help us identify and prevent potential risks or fraudulent activity (such as monitoring IP addresses). More broadly, we use this data to enhance and optimize your experience on our Site. This may include:

• Analyzing customer behavior and site usage patterns to improve usability and performance;
• Evaluating the effectiveness of our marketing and advertising campaigns;
• Delivering targeted advertising or retargeting based on your browsing activities and preferences;
• [Include any other specific uses of Device Information relevant to your business].

SECTION 4 :

Disclosure of Personal Data-

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

• Service Providers: Payment processors, shipping companies, and IT service providers.
• Legal Authorities: When required by law, regulation, or legal proceedings.
  We do not sell or rent your personal data to third parties for marketing purposes.
  

SECTION 5 :

For more details, please review Shopify’s official policies here:

• Shopify Terms of Service - (https://www.shopify.com/legal/terms) 
• Shopify Privacy Policy - (https://www.shopify.com/legal/privacy).

SECTION 6 :

Third-Party Services-

We may engage third-party service providers to perform certain functions on our behalf. These providers will only collect, use, and disclose your information to the extent necessary to deliver the services they provide to us.

Certain providers such as payment gateways and transaction processors operate under their own privacy policies regarding the information required for purchase-related transactions. We encourage you to review their policies to understand how your personal information may be handled.

Please note that some third-party providers may operate in jurisdictions different from yours or ours. If you proceed with a transaction involving such providers, your information may become subject to the laws of the jurisdiction(s) in which the provider or its facilities are located. For example, if you are located in Canada and your payment is processed through a gateway in the United States, your personal information may be subject to U.S. laws, including the Patriot Act.

Once you leave our website or are redirected to a third-party platform, this Privacy Policy and our Terms of Service no longer apply.

SECTION 7 :

Cookies and Similar Technologies

What Are Cookies?

Cookies are small text files placed on your web browser or device that help store and retrieve information. They are commonly used across websites and applications to recognize your device, remember preferences, and enhance your overall browsing experience. In addition to cookies, we may use other similar technologies such as local storage, device identifiers, and related software for the same purposes. Collectively, we refer to these technologies as “cookies” in this Policy.

How We Use Cookies:

Our website uses cookies to enhance your browsing experience and to help us understand how visitors interact with our store. Cookies are small data files that are placed on your device and may include anonymous unique identifiers. Below is a list of the cookies we use, along with their purpose and duration, so you can make an informed choice about whether to opt out.

• • _session_id – Unique token, session-based. Allows Shopify to store information about your session (e.g., referrer, landing page).
  • _shopify_visit – No data held, persistent for 30 minutes from the last visit. Used by Shopify’s internal analytics system to track the number of visits.
  • _shopify_uniq – No data held, expires at midnight (relative to the visitor) of the next day. Tracks the number of visits to the store by a single customer.
  • cart – Unique token, persistent for 2 weeks. Stores information about the contents of your shopping cart.
  • _secure_session_id – Unique token, session-based.
  • storefront_digest – Unique token, indefinite. If the store is password protected, this cookie is used to verify whether the current visitor has access.
    

You can manage or disable cookies through your browser settings; however, please note that certain features of our website may not function properly without them.

SECTION 8 :

Security-

We take the security of your personal information seriously and implement reasonable precautions, along with industry best practices, to safeguard it from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

When you provide sensitive information, such as credit card details, the data is protected through Secure Socket Layer (SSL) technology and stored using AES-256 encryption. While no method of data transmission over the internet or electronic storage can be guaranteed to be 100% secure, we adhere to PCI-DSS requirements and apply additional widely accepted security measures to protect your information.

SECTION 9 :

Age of Consent-

By accessing or using this site, you confirm that you are at least the age of majority in your state or province of residence. If you are the age of majority, you further confirm that you have provided consent for any minor dependents under your care to use this site.

SECTION 10 :

Your Rights - 

If you are a resident of the European Economic Area (EEA), you are entitled to certain rights regarding your personal data. These include the right to access the information we hold about you, as well as the right to request that your personal information be corrected, updated, or deleted. To exercise any of these rights, please contact us using the details provided in the Contact Us section below.

Please note that we process your personal information primarily to fulfill any contractual obligations we may have with you (for example, when you place an order through our Site) or to pursue our legitimate business interests, as outlined in this Privacy Policy.

In addition, your information may be transferred outside of the EEA, including to Canada and the United States, where data protection laws may differ from those in your country of residence.

SECTION 10 :

Changes to This Privacy Policy - 

We may update this Privacy Policy from time to time to reflect changes in our business practices, technologies, legal requirements, or other factors. Any updates will be posted on this page, and the revised policy will take effect immediately upon posting unless otherwise stated.

If we make significant changes, we will notify you here so that you are aware of what information we collect, how we use it, and under what circumstances we may disclose it.

If our business is acquired, merged, or undergoes a change of ownership, your personal information may be transferred to the new entity in order to continue providing products and services to you.

By continuing to use our website, products, or services after the effective date of any changes, you agree to the revised Privacy Policy. If you do not agree with the updated terms, we recommend discontinuing use of our services and contacting us to close any accounts you may have with us.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at ..................... at
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