General Terms and Conditions

Welcome to Medallion Necklace.

These General Terms and Conditions (“Terms”) govern your use of our website and the purchase of products from Medallion Necklace (“we”, “us”, “our”) in the United Kingdom. By accessing our website or placing an order, you agree to be bound by these Terms.

1. Payment Terms

All prices listed on our website are shown in GBP (£) unless otherwise stated and include applicable taxes where required by law.

We accept the following payment methods:

  • American Express
  • Apple Pay
  • Google Pay
  • MasterCard
  • PayPal
  • Shop Pay
  • Visa

Payment must be received in full before an order is processed and dispatched.

2. Billing Information

Accuracy of Information: You agree to provide accurate, complete, and current billing and account information for all purchases made through our website. This includes your name, billing address, shipping address, email address, and payment details.

You are responsible for keeping your information up to date to ensure successful order processing and communication.

3. Order Confirmation and Invoice

Order Confirmation: Once your order has been placed, you will receive an order confirmation email outlining the items purchased, shipping method, and payment details. This confirmation serves as your official receipt.

Invoice: A detailed invoice, including product prices, shipping fees, and any applicable discounts, will be included with your order or provided electronically.

4. Payment Processing

Authorization: By submitting your payment information, you authorize Medallion Necklace to charge the total order amount using your selected payment method. All transactions are subject to payment authorization and fraud prevention checks.

Failed or Declined Transactions: If a payment is declined or fails, we will notify you by email. Your order will not be processed until a valid payment method is provided.

5. Pricing and Availability

We reserve the right to change product prices, availability, or descriptions at any time without prior notice. Errors in pricing or product information may result in order cancellation, in which case you will be notified and refunded if payment has already been made.

6. Disputes and Chargebacks

Customer Support: If you experience any issues with your order, please contact our customer support team at: help@medallionnecklace.com

We are committed to resolving concerns promptly and fairly.

Chargebacks: Unauthorized or unjustified chargebacks will be investigated. If a chargeback is determined to be invalid, you may be responsible for reimbursing the transaction amount and any associated fees.

7. Limitation of Liability

To the fullest extent permitted by law, Medallion Necklace shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or the purchase of our products.

8. Contact Information

For questions regarding these Terms and Conditions, please contact us at:

Store Name: Medallion Necklace
Address: Canada
Email: help@medallionnecklace.com
Phone: +91*********
Contact Form: Contact Us form

Customer Service Hours: Monday to Friday, 9:00 to 5:00 PM (GMT)
Response Time: Our customer service will respond within 24 hours on business days.